Frequently Asked Questions

To register on Matrimonyal.com all you need to do is complete the registration as accurately as possible

Yes! When completing the registration, you can specify if you are creating this profile for yourself or someone else.

Nothing! The Matrimonyal.com Portal is completely free of registration.

On average, it takes approximately 10 minutes to create a profile. The more time you invest in your profile, the more successful it will be.

No. You may only specify one email address and one mobile number.

We have tried to be as comprehensive as possible when creating our religion, caste, mother tongue and profession options. If you can't locate yours, we have provided the ability to select 'other'.

You may also send us a message clearly listing the addition you would like us to make. We will then do our best to add it as an option.

  • Do not include your contact details in your profile.
  • Do not write anything that can be deemed offensive.
  • Be as accurate as possible.
  • Only upload photos of yourself.

The more information you add, the more your chances of finding a partner.

Each profile on Matrimonyal.com is linked with a unique email address. An email address can only be used once on Matrimonyal.com.

You may have received this error message because you or someone else has already created a profile using this email address. If you think your email is being used by someone else, please send us and message and let us know.

If you created previously created a profile and have forgotten your password, you may recover your password.

Yes, Matrimonyal.com is completely safe to use. We provide your email address and phone number in verified premium members only.

Matrimonyal.com is a company that prides itself on providing matrimonial services to all Indians regardless of their religion or caste. We have a diverse team from a variety of backgrounds and Matrimonyal.com as an entity is not affiliated with any religious group or sect. You can learn more about Matrimonyal.com.

You may login but clicking the 'Log In' button which is located at the top of the screen.

You may log out but clicking the 'Log Out' button which is located at the top of the screen.

If you have lost your password, you will need to reset it using the lost password page. Enter the email address you joined with a new temporary password will be emailed to you. For security reasons, you must change your password once you login with the temporary one.

The option to change your password is available in your profile page.

Although we receive a high volume of new profiles that we must individually screen and approve every day, we work hard to get new profiles approved as soon as possible. This usually takes less than 24 hours.

Your profile is new and has not yet been approved. Please allow up to 24 hours for our team to review and approve your profile. This process is required in order to keep Matrimonyal.com free of fake and poor quality profiles.

To add a photo to your profile, select "Pencil Icon" from the profile picture area in profile page.

You can't disable your account, but you can close your account in profile page then reopen your closed account when you want.

Yes, you can login your closed account, Your account is just closed, not deleted.

Yes, you can reopen your closed account in profile page when you want.

Statistics show that adding a photo to your profile increases the number of times your profile is viewed, by up to 10 times. You are also likely to receive many more responses if you add a profile photo.

No, You can add one profile photo at a time, you can change your profile photo any time. You can create your own image gallery in profile page.

Yes! It is perfectly safe to add your photo to your profile. We add watermark to most photos which are uploaded.

Yes, use picture privacy option in profile page restrict who can view your profile and gallery.

The most popular file format for photos is JPG/JPEG/PNG. This is the only photo format will accept.

You can't remove profile photo, but you can change photo or provide picture privacy. You can remove your gallery images.

  1. You can enable messaging another member, that member accepts your message then you contact via message. Messaging option is available in profile page.
  2. Download member profile you will get contact details. Download Profile option available in member profile page.
** Above options available only for premium members

When you "Express Interest" in somebody, they will receive a notification that you are interested in them.

Yes. You can block somebody by clicking the block button. That blocked members can't messaging you and your profile will not be shown to the member you blocked.

Your block list is available in profile page. you can Unblock them when you want.

You can report profiles which inappropriate, offensive or fake profile by clicking the "Report" option/button.

Yes! When you are a free member.

No, At a time you can purchase one package.

Yes, You can purchase additional packages and Your credits will be increased.

  1. Please let me know us.
  2. Failed transaction amount will be refunded 2-7 bank working days.

You can reach us with phone/email/contact form. We'll resolve your issue as soon as possible